PRIVACY AND SECURITY
Website Policy
This site is maintained and operated by V AZEVEDO DO CARMO ZANETTI SOLUCOES CORPORATIVAS; Trade Name: ARIA HOME - CNPJ 05.917.991/0001-95. Located at Padre Anchieta Street, 1150 – Bigorrilho , Zip Code 80730-000 Curitiba/Paraná.
We collect and use certain personal data belonging to those who use our website. In doing so, we act as the controller of this data and are subject to the provisions of Brazil Federal Law n. 13.709/2018 (General Personal Data Protection Law - LGPD).
We take care of the protection of your personal data and, therefore, we provide this privacy policy, which contains important information about:
- Who should use our website
- What data we collect and what we do with it;
- Your rights in relation to your personal data; and
- How to contact us.
1. Data we collect and reasons for collection
Our website collects and uses certain personal data from our users, in accordance with the provisions of this section.
1. Personal data expressly provided by the user
We collect the following personal data that our users expressly provide to us when using our website:
Full name
CPF (Social Security Number)
Email address
Phone number
Contact messages
Birth date
The collection of this data takes place at the following moments:
- when the user makes a purchase;
- when the user registers on the site;
- when the user fills in the contact form.
The data provided by our users is collected for the following purposes:
- for the user to acquire our products;
- so that our Customer Service can contact you;
- for us to send new releases, offers and other brand information.
2- Personal data obtained in other ways
We collect the following personal data from our users:
- IP address;
- geolocation data;
- data of transactions made on the website.
The collection of this data takes place at the following moments:
- when the user logs in and out of the website;
- when the user makes a purchase;
- when the user clicks on a product and browses the site.
This data is collected for the following purposes:
- To ensure the security and authenticity of transactions made on the website;
- To comply with the legal determination of storage of application access records;
- To customize user experience.
3. Sensitive data
Sensitive data from our users will not be collected, meaning those defined in arts. 11 and following of the Personal Data Protection Act. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, affiliation to a union or organization of a religious, philosophical or political nature, data referring to health or sexual life, genetic or biometric data, when linked to a natural person.
4. Cookies
Cookies are small text files that are automatically downloaded to your device when you access and browse a website. They basically serve to identify devices, activities and user preferences.
Cookies do not allow any file or information to be extracted from the user's hard drive, and it is also not possible, through them, to have access to personal information that has not come from the user or the way in which he uses the resources of the site.
a. The. website cookies
Website cookies are those sent to the user and administrator's computer or device exclusively by the website.
The information collected through these cookies is used to improve and personalize user experience, and some cookies may, for instance, be used to remember customer preferences and choices, as well as to offer personalized content.
b. Cookie management
The user may oppose the registration of cookies by the website, simply by deactivating this option in their own browser. More information on how to do this in some of the main browsers used today can be accessed from the following links:
Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari:
https://support.apple.com/en-us/guide/safari/sfri11471/mac
Google Chrome:
https://support.google.com/chrome/answer/95647?hl=pt-BR&hlrm=pt
Mozilla Firefox:
https://support.mozilla.org/pt-BR/kb/active-e-desative-os-cookies-que-os-sites-usam
Opera:
https://www.opera.com/help/tutorials/security/privacy/
The deactivation of cookies, however, may affect the availability of some tools and functionalities of the website, compromising their correct and expected functioning. Another possible consequence is the removal of user preferences that may have been saved, harming your experience.
5. Collection of data not expressly provided for:
Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, given that they are fed with the user's consent, or even that the collection is allowed on the warranty of another legal basis provided for by law.
In any case, the data collection and the resulting processing activities will be informed to users of the website.
2. Sharing personal data with third parties
We do not share your personal data with third parties. Despite this, it is possible that we do so to comply with some legal or regulatory determination, or even to comply with an order issued by a public authority.
3. How long will your personal data be stored for?
The personal data collected by the website is stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that considers the rights of its holders, the rights of the website controller and applicable legal or regulatory provisions.
Once storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where there is a possibility or need for storage due to legal or regulatory provisions.
4. Legal basis for the processing of personal data
Each personal data processing operation must have a legal foundation, that is, a legal basis, which is nothing more than a justification that authorizes it, provided for in the General Law for the Protection of Personal Data.
All of our personal data processing activities have a legal basis on which they are based, among those permitted by legislation. More information about the legal bases we use for specific personal data processing operations can be obtained from our contact channels, informed at the end of this Policy.
5. User rights
The website user has the following rights, granted by the Personal Data Protection Act:
- confirmation of the existence of treatment;
- access to data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of the provisions of the law;
- data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
- deletion of personal data processed with the consent of the holder, except in cases provided for by law;
- information from public and private entities with which the controller shared data use;
- information about the possibility of not providing consent and about the consequences of denial;
- revocation of consent.
It is important to note that, under the LGPD, there is no right of data deletion processed on the basis of legal bases other than consent, unless the data is unnecessary, excessive or treated in breach of the law.
1. How the holder can exercise their rights
To ensure that the user who intends to exercise their rights is, in fact, the holder of the personal data object of the request, we may solicit documents or other information that can assist in their correct identification, in order to protect our rights and the rights of third parties. This will only be done, however, if absolutely necessary, and the applicant will receive all related information.
6. Security measures in the processing of personal data
We employ technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, misplacement or alteration of such data.
The measures we use take into account the nature of the data, the context and purpose of the treatment, the risks that a possible violation would generate for the rights and freedom of the user, and the standards currently used in the market by companies similar to ours.
Among the security measures adopted by us, we highlight the following:
- Our users' data is stored in a secure environment;
- We limit access to our users' data, so that unauthorized third parties cannot access them;
- We use SSL (Secure Socket Layer) certificate, so that data transmission between users' devices and our servers happens in an encrypted way;
- We keep records of all those who have, in some way, contact with our data.
Although it’s adopted everything possible to avoid security incidents, it is possible that a problem occurs exclusively motivated by a third party - such as in the case of attacks by hackers or crackers, or even in the case of the exclusive fault of the user, who occurs, for example, when they, themselves, transfer their data to a third party. Thus, although we are, in general, responsible for the personal data we process, we are exempt from liability in the event of an exceptional situation such as these, over which we have no control whatsoever.
In any case, in the event of any type of security incident that may generate relevant risk or damage to any of our users, we will communicate the affected parties and the National Data Protection Authority about the event, in accordance with the provisions of the General Protection Law of Data.
7. Complaint to a control authority
Without impairment to any other administrative or judicial means of recourse, the holders of personal data who feel, in any way, injured, may file a complaint with the National Data Protection Authority.
8. Changes to this policy
This version of this Privacy Policy was last updated on: 05/28/2024. (May 28, 2024).
We reserve the right to modify these rules at any time, especially to adapt them to any changes made to our website, either by making new functionalities available, or by deleting or modifying existing ones.
Whenever there is a modification, our users will be notified of the change.
9. How to contact us:
To clarify any doubts about this Privacy Policy or about the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:
E-mail: aria@ariahomeintl.com